Tag Archives: Sees Candies

See’s Candies, Sanborn Map, and Inflation Article

SeesA Nor’easter is coming my way (up to two to three feet of snow with high winds) so I may be out of contact for two or three days.  But push on we must. We continue to study Chapter 3, in Deep Value and Buffett’s investing career.Sees 2

The best investment article I have ever read of Buffett’s is:

Buffett & Inflation Highlighted plus if you wish to read all that Buffett has said about inflation then Buffett inflation file.

A key case for you to focus on is See’s_Candies_Case_Study. Combined with Buffett’s Inflation Swindles the Equity Investor (Fortune Article: Buffett – How Inflation Swindles the Equity Investor), you will see a leap in Buffett’s thinking. Both are important to understand and complementary to each other.

Finally, Sanborn_Map_Case_Study_BPLs is another case mentioned in Chapter 3 of Deep Value.

Hopefully, students will discuss in the comments section.

Time to bring out the snowshoes!

It’s not entirely clear what will happen in the near term, but the financial markets are already pushed to extremes by central-bank induced speculation. With speculators massively short the now steeply-depressed euro and yen, with equity margin debt still near record levels in a market valued at more than double its pre-bubble norms on historically reliable measures, and with several major European banks running at gross leverage ratios comparable to those of Bear Stearns and Lehman before the 2008 crisis, we’re seeing an abundance of what we call “leveraged mismatches” – a preponderance one-way bets, using borrowed money, that permeates the entire financial system. With market internals and credit spreads behaving badly, while Treasury yields, oil and industrial commodity prices slide in a manner consistent with abrupt weakening in global economic activity, we can hardly bear to watch..   John Hussman, Jan. 26, 2015   www.hussmanfunds.com

Buffett Tutorial on Accounting and Valuation: See’s Candies Case Study

I have always maintained that excepting fools, men did not differ much in intellect, only in zeal and hard work.  –Charles Darwin

Value investing works, because it does NOT work ALL the time. –Joel Greenblatt

Today’s post focuses on accounting (GAAP) and valuation through the words of Warren Buffett. The case study on See’s Candies and the other readings will help improve your skills. The burden is on you to understand and apply the lessons. If you do not understand FIFO or deferred taxes, then look up those terms in a basic accounting book, then do problem sets to grasp the concepts. Don’t take Buffett’s words on faith; try to apply the concepts of economic Goodwill to a commodity based company like, for example, US Steel (X) versus a franchise company like Coca-Cola (KO). Do you agree with Buffett’s analysis?

Prof. Joel Greenblatt’s book, The Little Book that Beats the Market, is (simply) an application of Buffett’s thoughts on economic Goodwill.

Helpful hint: Take a subject like share repurchases or divdend policy and try to find many different sources on the subject. Learn the subject to death. Master how, when or if a company should act in returning capital to shareholders.

See’s Candies Case Study:Sees Candies 2012

SUPPLEMENTARY READINGS

A Parable on Valuation: The Old Man and the Tree or a Parable of Valuation

Inflation:Inflation Swindles the Equity Investor and Buffett inflation file

EBITDA: Placing EBITDA into Perspective and TEV to EBITDA Research

Joel Greenblatt: Little Book That Still Beats the Market, The – Joel Greenblatt

Secrets of (view): http://youtu.be/3PShSES5nBc   25 minutes

Corporate Finance

Share Repurchases: Corporate Structure and Stock Repurchases and Assessing Buybacks from all Angles_Mauboussin

Dividends: Dividend Policy, Strategy and Analysis

You will beat Wall Street easily if you apply the above lessons. The hard work is in mastering the material.   Stay the course.

What is Wrong with Austrian Economics? 1873 and 2008; The Future in Glass; See’s Candies Case Study

“If a man has a talent and cannot use it, he has failed. If he has a talent and uses only half of it, he has partly failed. If he has a talent and learns somehow to use the whole of it, he has gloriously succeeded, and won a satisfaction and a triumph few men ever know.” — Thomas Wolfe

“Work is love made visible. And if you cannot work with love but only with distaste, it is better that you should leave your work and sit at the gate of the temple and take alms of those who work with joy.” –Kahlil Gibran

SUGAR: last mentioned http://wp.me/p1PgpH-1dr. Have a jelly donut:http://youtu.be/OhhJwJbYruA

The Future?

A day made of glass: Part 1: http://youtu.be/6Cf7IL_eZ38 Part 2: http://youtu.be/jZkHpNnXLB0

See’s Candies last discussed here: http://wp.me/p1PgpH-1bZ.

Readers did a fine job of analyzing why Buffett paid 3xs tangible book value. While cleaning out old files I came across a discussion of See’s that perhaps not many have seen, so I will post tomorrow.

What is Wrong with the Austrians?

Before you can know what is “wrong” with Austrian Business Cycle Theory (“ABCT”), you need to know about the theory.

A ten lecture series on Austrian Economic Analysis: http://mises.org/media/categories/89/Introduction-to-Austrian-Economic-Analysis

The Austrian School: http://en.wikipedia.org/wiki/Austrian_School

As a history fanatic, I am enjoying A Nation of Deadbeats: An Uncommon History of America’s Financial Disasters by Scott Reynolds Nelson. 

More on the author here:http://www.wm.edu/research/ideation/social-sciences/economic-deja-vu6543.php

The book’s author has studied the Austrian approach but finds fault with it. He weaves an interesting account of the Panics of 1792, 1819, 1837, 1857, 1873, 1907, 1920 and 1929. He says government can’t be entirely to blame for some of the overleveraging, fraud and mal-investment of the booms that lead to busts.  I lack historical knowledge to completely grasp his arguments, but after finishing this book I will take another crack.  I do believe that understanding where leverage has built up is crucial to understanding the effects of the bust. For example, the Internet boom occurred mostly in equities while the 2008 credit crisis developed in the banking system. Banking panics will most likely be much more severe due to the high (at least 10 to 1) leverage in our banking system. The credit contraction is quick to spread throughout the economy. The Internet bust primarily caused a bust in Internet and Telcom companies’ stock prices.

The Panic of 1873 as a model to understand 2008

The best model to understand the 2008 Crisis was the 1873 panic NOT 1929.

The author: “Everyone was talking about 1929, but I said in this article that the depression following the Panic of 1873 was much more like our current crash than 1929,” Nelson said. “1873 was a mortgage meltdown, then bank failure, which then led to stock market collapse.”

http://srnels.people.wm.edu/articles/realGrtDepr.html

Scott Nelson 1873 and 2008 and below are original source documents from the period. NYT on Panic of 1873, 

Workers Riot in NYC 1874

Speculation Rampant in RR in 1873

Problems with Austrian Business Cycle Theory

Another historian’s view: Jeffrey Hummel Arguments against ABCT

I will seek out the contra-arguments to Austrian theory as a way to better understand the strengths and weaknesses of various economic theories and approaches. Is Austrian theory perfect? I don’t believe so, but it has been the best construct for me to understand how booms develop and end–so far.  What do YOU think?

Business cycle theory

According to most mainstream economists, the Austrian business cycle theory is incorrect.[33]

Some mainstream economists argue that the Austrian business cycle theory requires bankers and investors to exhibit a kind of irrationality, because their theory requires bankers to be regularly fooled into making unprofitable investments by temporarily low interest rates.[5][24][117] In response, historian Thomas Woods argues that few bankers and investors are familiar enough with the Austrian business cycle theory to consistently make sound investment decisions. Austrian economists Anthony Carilli and Gregory Dempster argue that a banker or firm loses market share if it does not borrow or loan at a magnitude consistent with current interest rates, regardless of whether rates are below their natural levels. Thus businesses are forced to operate as though rates were set appropriately, because the consequence of a single entity deviating would be a loss of business.[95] Austrian economist Robert Murphy argues that it is difficult for bankers and investors to make sound business choices because they cannot know what the interest rate would be if it were set by the market.[97] Austrian economist Sean Rosenthal argues that widespread knowledge of the Austrian business cycle theory increases the amount of malinvestment during periods of artificially low interest rates.[118]

Economist Paul Krugman has argued that the theory cannot explain changes in unemployment over the business cycle. Austrian business cycle theory postulates that business cycles are caused by the misallocation of resources from consumption to investment during “booms”, and out of investment during “busts”. Krugman argues that because total spending is equal to total income in an economy, the theory implies that the reallocation of resources during “busts” would increase employment in consumption industries, whereas in reality, spending declines in all sectors of an economy during recessions. He also argues that according to the theory the initial “booms” would also cause resource reallocation, which implies an increase in unemployment during booms as well.[28] In response, Austrian economist David Gordon argues that Krugman’s argument is dependent on a misrepresentation of the theory. He furthermore argues that prices on consumption goods may go up as a result of the investment bust, which could mean that the amount spent on consumption could increase even though the quantity of goods consumed has not.[119] Furthermore, Roger Garrison argues that a false boom caused by artificially low interest rates would cause a boom in consumption goods as well as investment goods (with a decrease in “middle goods”) thus explaining the jump in unemployment at the end of a boom.[120] Many Austrians also argue that capital allocated to investment goods cannot be quickly augmented to create consumption goods.[121]

Economist Jeffery Hummel is critical of Hayek’s explanation of labor asymmetry in booms and busts. He argues that Hayek makes peculiar assumptions about demand curves for labor in his explanation of how a decrease in investment spending creates unemployment. He also argues that the labor asymmetry can be explained in terms of a change in real wages, but this explanation fails to explain the business cycle in terms of resource allocation.[122]

Hummel also argues that the Austrian explanation of the business cycle fails on empirical grounds. In particular, he notes that investment spending remained positive in all recessions where there are data, except for the Great Depression. He argues that this casts doubt on the notion that recessions are caused by a reallocation of resources from industrial production to consumption, since he argues that the Austrian business cycle theory implies that net investment should be below zero during recessions.[122] In response, Austrian economist Walter Block argues that the misallocation during booms does not preclude the possibility of demand increasing overall.[123]

Critics have also argued that, as the Austrian business cycle theory points to the actions of fractional-reserve banks and central banks to explain the business cycles, it fails to explain the severity of business cycles before the establishment of the Federal Reserve in 1913.[33] Supporters of the Austrian business cycle theory respond that the theory applies to the expansion of the money supply, not necessarily an expansion done by a central bank.[124] Historian Thomas Woods argues that the crashes were caused by various privately-owned banks with state charters that issued paper money, supposedly convertible to gold, in amounts greatly exceeding their gold reserves.[125]

In 1969, economist Milton Friedman, after examining the history of business cycles in the U.S., concluded that “The Hayek-Mises explanation of the business cycle is contradicted by the evidence. It is, I believe, false.”[26] He analyzed the issue using newer data in 1993, and again reached the same conclusion.[27] Austrian economist Jesus Huerta de Soto argued that Friedman’s conclusions are based on misleading data (such as GDP).[124] Austrian economist Roger Garrison argued that Friedman misinterpreted economic aggregates and how they related to the business cycles he reviewed.[126]

END

Help Buffett! Will See’s (Candy) New Strategy for Growth Work?

http://management.fortune.cnn.com/2012/08/22/sees-candies-buffett-berkshire/?iid=HP_River

“In California the girls slap you when you bring Russell Stover, and kiss you when you bring See’s.” –Buffett

Think about how you would advise the CEO. Think strategically. A big hint is posted at the end of this article to help you analyze this case. If you disagree with the hint, please post your reasons.

If I wanted to get Mr. Buffett’s attention, I would buy one share of Berkshire’s B shares and write a letter of _____________ as a shareholder and outline why. Say you will guzzle Coke and scarf down gobs of See’s candy while you drive out to Omaha in a GEICO insured car to present to See’s management. Tell him as a shareholder you burn incense and pray for his health every day.

I can almost promise he will write you back if your letter is composed intelligently. Add the hint on the bottom of this post as reinforcement.

Thanks ZG for the heads up on this article. Another chance to learn!

The secrets of See’s Candies

August 22, 2012: 5:00 AM ET

Warren Buffett calls it a “dream business.” Cher, Bill Gates, and millions of Californians love it. Now CEO Brad Kinstler is ready to take the quaint candy maker east. Will it work?

By Daniel Roberts, reporter

See's CEO Brad Kinstler selects a Toffee-ette at the See's store at its Los Angeles plant.

See’s CEO Brad Kinstler selects a Toffee-ette at the See’s store at its Los Angeles plant.

FORTUNE — The plant workers of See’s Candies start arriving each day at 4 a.m. In Los Angeles and San Francisco they stand at their stations and drizzle fondant onto maple pecan bonbons or count the nuts in each almond royal. They spread rum nougat into flat pans or break up chunks of cashew brittle by hand. All the while, they wear the signature white lab coats with their first names embroidered on the front in black stitching — similar to the ones in the famous 1952 I Love Lucy episode, for which Lucille Ball trained at See’s. By 9 a.m., many of the workers break for lunch.

Meanwhile, in the Kiewit Building on Farnam Street in Omaha, Warren Buffett is largely unaware of what is beginning at See’s. His Berkshire Hathaway group (BRKA) acquired the little candy company in 1972 — exactly 40 years ago — for $25 million. The boxed-chocolate industry is small, with total sales estimated at just under $2 billion a year in the U.S., and does not often grow year to year, although it is up 4% in 2012. See’s, which had sales of $376 million in 2011, $83 million of it profit, represents an infinitesimal drop in the bucket of Buffett’s other holdings, which include fat stakes in American Express (AXP), Coca-Cola (KO), and IBM (IBM). But of all his investments, the regional candy maker remains Buffett’s fondest.

MORE: Berkshire Hathaway – No. 7 on the Fortune 500

Of course, the Oracle doesn’t worry himself with the day-to-day management of companies he owns; his biggest act of participation in four decades was in 2006 when he installed longtime Berkshire insurance man Brad Kinstler to run things after Chuck Huggins, who had been with the company 54 years and was CEO for 33 of them, retired.

Now Kinstler, 59, is embarking on a plan to spread out across the country. You may know See’s from airport kiosks on trips to the West Coast, but of the company’s 211 shops, none are east of Chicago. In the next three years See’s plans to open stores in states like Florida, Georgia, Pennsylvania, and Maryland, and in Washington, D.C. Whether it will be successful is uncertain; past attempts have not worked that well. The plan means risk — though measured — for a business that, like Buffett himself, is usually about patience and caution. But Kinstler is more determined than anyone before him to make it happen.

Workers at See's Carson, Calif., packing facility

Workers at See’s Carson, Calif., packing facility

Charles A. See, a salesman from Ontario, opened the first See’s shop in 1921 in Los Angeles. With its now iconic black-and-white tiles, it was made to look like the kitchen of his widowed mother, Mary. Today the shops still offer the same experience: walk-in customers can sample any piece. “That’s the best marketing we have,” says chief financial officer Ken Scott, who has been at See’s 34 years. “If people try it, they’ll love it.” It’s true. Maybe it’s the fresh ingredients (See’s uses no added preservatives) or the California water, but there is something about See’s. The candy tastes exceedingly good.    (Proprietary Product?)

Warren Buffett has loved See’s since he first tried it in 1971, after hearing about it from his West Coast colleague Charlie Munger, who in turn heard about it from Robert Flaherty, an outside investment counselor at Blue Chip Stamps, a trading-stamp company Berkshire had invested in the year before. Munger and Buffett now say they were stingy in their initial offer, but Munger’s friend Ira Marshall convinced him it was an unusual company, worth spending more to get. “Ira really shamed us,” admits Munger. “Warren and I were too cheap.” So Munger persuaded Buffett to buy. They paid up.

Munger, sitting in the reading room of his L.A. home — the 88-year-old is currently enjoying a biography of Deng Xiaoping — ticks off a lot to like about See’s from a management perspective. The company has changed very little in 91 years, incurs low overhead, and can raise prices by up to 5% each year, thanks to brand loyalty. People are fanatical about See’s (read the reviews of any of its candies on its website), and Buffett is no exception. “When you were a 16-year-old, you took a box of candy on your first date with a girl and gave it either to her parents or to her,” he says. “In California the girls slap you when you bring Russell Stover, and kiss you when you bring See’s.”

As head of marketing for See's Candies, Tracy Cioffi is trying to win over a younger generation of chocolate lovers.

As head of marketing for See’s Candies, Tracy Cioffi is trying to win over a younger generation of chocolate lovers.

Over the years Buffett’s strategy had often been to invest in undervalued “cigar stub” companies. See’s was different: a strong brand that Californians loved. He has called See’s a “dream business,” one capable of greatly increasing its profits without needing much new capital. Berkshire is therefore able to allocate most of See’s profits to whatever businesses or investments Buffett thinks best.

And Buffett finds additional lessons in See’s. For starters, it has taught him about branded goods. “It’s one thing to own stock in a Coca-Cola or something, but when you’re actually in the business of making determinations about opening stores and pricing decisions, you learn from it,” he tells Fortune, sitting in his office with a box of See’s chocolate lollipops (his favorite) on his desk. “We have made a lot more money out of See’s than shows from the earnings of See’s, just by the fact that it’s educated me, and I’m sure it’s educated Charlie too.”

See’s employees feel the same kind of affinity for the company. Most have been there for decades, and they get so delighted talking about working there that they make Google (GOOG) employees look like detainees. Beatriz Romero has been wrapping Scotch kisses (a fresh marshmallow covered in caramel and wrapped tightly like taffy) for 41 years, and she is not an unusual case. The upper-level team is also made up of See’s lifers. Eileen Duag (pronounced doo-ag), vice president of product, has been there 32 years. Johnnie Woods, “customer centricity” director, for 24. Dan Dias, who runs order processing, has 17. They consider Kinstler, with his almost seven years, brand-new.

Kinstler began his career at Cornhusker Casualty, an Omaha insurance company Berkshire opened in 1970. In 1991 he went to run Cypress Insurance in San Mateo, Calif., for nine years before moving on to Fechheimer Brothers, a Berkshire-owned, Cincinnati-based uniform maker. In 2005, Buffett and Munger tapped him to move back to California and take over See’s. Kinstler says he knew little about the business, but jokes, “As soon as I found out I get free candy …”

MORE: Warren and Charlie and the chocolate factory

That vanilla sense of humor belies the ambitious steps Kinstler is now taking to bring Mary See’s recipes to the rest of the country. Until the early 2000s, See’s stayed west, except for a brief stint in the ’80s when Huggins opened a few stores in St. Louis and Texas. They struggled because of competition from the likes of Fannie May (no, not mortgage giant Fannie Mae) and because the company opened them too quickly in untested markets. See’s had to retreat. Today it remains a Western phenomenon; 110 of its 211 stores are in California.

See’s does, however, open seasonal carts in shopping malls all across the country — called “holiday gift centers” (HGCs) — that are around only for Christmas (a few reopen for Valentine’s Day and Easter). It uses their success to measure where a permanent shop might do well. Based on HGC performance, See’s opened its first two stores in Dallas this summer and will open three more in Texas this year. It is slowly moving across the country. In 2012 it is on track to open five stores in Texas, one in Oklahoma, one in Wisconsin, and one in Indiana. Next year it plans to open in Missouri, Ohio, Michigan, Kentucky, Tennessee, and Pennsylvania. For 2014, Kinstler envisions stores as far east as Florida and Washington, D.C.

While the plan is ambitious, it is measured. With each store requiring less than $300,000 to build out, “it’s not even a rounded decimal point in Berkshire’s financials,” Kinstler says. Even as he tries to open more than 30 new stores in three years, he’ll do it cautiously, watching how the stores perform in each new market before opening more: “Until I’m very comfortable and convinced, the foot’s always ready to be on the brake as opposed to the gas.”   (Grow on the periphery? Sensible?).

Nevertheless, to help usher this plan along, last October Kinstler hired a new VP of marketing: Tracy Cioffi, who had previous marketing stints at the Sports Authority and Gap (GPS). (When she took the See’s job and updated her profile on LinkedIn, she says many of her contacts expressed surprise. “I just wrote back, in bullet points: Buffett. Berkshire Hathaway. Made in the USA. Do your homework.”) Cioffi, 36, will spearhead an effort to alert new customers to the brand. “We can’t focus on great-grandma anymore,” she says. Her new bull’s-eye is a thirtysomething mother. How do you pull in new, young customers to a 91-year-old candy company that packages its sweets in black-and-white boxes with a kindly old woman on the front? “Usually I’m tasked to make it up … create the brand,” says Cioffi. “I don’t need to do that here — the story is there, the heritage is there. I need to package it and tell it.”

1952: The I Love Lucy show airs its iconic episode featuring high jinks on a chocolate assembly line inspired by the See's L.A. plant.

1952: The I Love Lucy show airs its iconic episode featuring high jinks on a chocolate assembly line inspired by the See’s L.A. plant.

Part of that storytelling will happen in the digital sphere, which seems like a natural home for a brand with the cultlike appeal of See’s. Cioffi touts the company’s Facebook page and its 880,000 “likes.” On sees.com — which Buffett himself pushed to create in 1998 — most pieces have 800 reviews or more, and almost all have an average rating that is close to five stars. The brand’s web presence will be increasingly vital, as 65% of consumer orders now originate online (the rest come via phone, and a tiny portion by snail mail). See’s logs an average 250 online orders each day just for “special packs,” the make-your-own-box option. During peak holiday time, that balloons to 2,200 each day. It makes sense: Boxed chocolate is a highly seasonal business — See’s makes 90% of its money in only four months of the year. To combat the lulls, See’s puts out seasonal flavors, like tropical tango, a refreshing coconut piece, in the summer. (There is a mincemeat flavor for Christmas, and an Irish potato piece for St. Patrick’s Day.)

The logistics of distributing a perishable product are complicated. To truly expand, See’s will have to open up a new plant. That will mean finding new suppliers for all the fresh local ingredients it uses. A big selling point of See’s is that all its ingredients, from Guittard chocolate to Mariani shelled walnuts, are fresh and local; the only items from outside the country are pine nuts and vanilla. Thus, the ingredients don’t travel far to get to the cold lockers where “nut meats” are stored, or to the giant outdoor vats that house milk chocolate and dark chocolate. (In 1994 a driver delivering a bulk order of chocolate fell asleep while his truck was hooked up to one of the vats and pumping; the streets flooded with chocolate and, once the fog cooled it, workers had to shovel it away from the storm drains.) The lack of any added preservatives is a draw for consumers but can make stocking See’s a hassle for its licensees; the candy has a very short shelf life. Scotch kisses, for example, can stay on shelves only 25 days because the caramel isn’t coated in anything.

MORE: What it’s like to work for Warren Buffett

See’s pushes the “no added preservatives” line hard. Employees like to point out that Godiva boxes can stay on shelves much longer (Godiva declined to comment for this article). That See’s would try to appeal to new customers by stressing old values matches up nicely with its plants, which run on a balance of automation and live labor. Men in aprons and goggles churn at giant, steaming cauldrons of caramel. Someone stands and shoots vegetable oil onto a sheet of rum nougat so that it won’t stick to the slicer. A handful of the machines are nearly 100 years old and still going, like the “tinner” that sorts Toffee-ettes into tins, which is from 1919. In other sections brand-new machines roar along, like the flashy robots that make peanut brittle — one stretches out the sheets of brittle, the other flips them — and are nicknamed Tweety and Sylvester. By the time production stops at 2 p.m., marshmallow drips from machinery and a dusting of nut shavings coats the floors. The sanitation crews that come at 3 p.m. are often there for eight hours. In some areas extra chocolate is collected and mixed in with raw food material that ends up feeding farm animals. “We used to call the extra chocolate ‘hog food,'” says L.A. plant manager Gary Gitch.

Though See’s doesn’t officially give public tours of its plants, well-known fans like Cher — who worked at See’s before she achieved fame — have come by, and Buffett once brought Bill Gates for a tour. Buffett says that when his 5-year-old grandson took a tour years ago and gorged on samples, “he was with a couple little buddies, and [after the tour] he gets out of the car and just throws up all of it.”

Workers at the L.A. plant smooth over a line of chocolate fudge.

Workers at the L.A. plant smooth over a line of chocolate fudge.

See’s faces obstacles before it can get kids on the East Coast hooked too. Boxed chocolates is a crowded field: At the high-end there’s Godiva, as well as newer boutique brands that have emerged in recent years. Below See’s there is an abundance of what Duag calls “pharmacy candy,” a market dominated by Russell Stover. According to data from research firm Symphony IRI, in the past year through July 8, Russell Stover’s sales were $90.1 million, Whitman’s Samplers (which Russell Stover owns) did $38 million, Hershey’s (HSY) gift boxes did $20.4 million, Lindt’s boxed chocolates did $11.9 million, and Fannie May did $4 million.

For See’s to win the race in new territories, Cioffi says branding will be key. She hopes to change the voice of See’s. “Right now, I would say we’re sweet,” she says. “I want to get us to where we’re sweet with a wink.”

Bernard Pacyniak, editor of Candy Industry magazine, thinks it may take more than a wink for See’s to break through on the colder coast. “I don’t think See’s means anything to people on the East Coast, where people are also exposed to higher-end chocolate products,” he says. “Their base is still very much the loyal West Coast customers, and on the East Coast they’ll have to start from scratch.” Chip Huggins, who is the son of the company’s longtime CEO and who began working at See’s for his father at age 14 and eventually left to run Joseph Schmidt Confections, asks, “If you put See’s everywhere, what makes it so special anymore?”  (Krispy Kreme Donuts)

It’s a fair question. Like many products with a fervent fan base, the scarcity of See’s provides a large part of its appeal. Kinstler isn’t too worried. He thinks that if the company does lose some customers as it becomes more readily available, the exposure to new people will be worth it. He points to Coors as an example: “When I was growing up, you had to go to Colorado to get it, and that made it very cool,” he says. “But I think Coors is much better off today, now that they expanded and are widely available.”  (Oh really? HOW?)

Most beer drinkers would probably agree. And See’s is betting that most fans of Mary See’s recipes will too.

This story is from the September 3, 2012 issue of Fortune.

As a strategist how might Godiva (Luxury) chocolates respond?

HINTS: 2004_12_Requiem_for_a_Brewer

Coors Case Study

Coors in the Brewing Industry_HBS_Case Study

CoorsCaseStudyAnalysis2004

If you need more insight or help, go here (but first think about applying the Coors Case Studies): Sees Candies Market Entry into Japan HBR_CS and Sees Candies Market Entry into Japan HBR_CS_Part B

Good luck!

We will post Mr. Buffett’s reply to your letter.